Review our credentials and verify we are qualified to engage your next restoration campaign. Explore the benefits of engaging one company that remains poised to execute, manage and invoice for all elements of a loss. Imagine one invoice, one packet that included the detailed scope and cost associated with:
• Temporary fencing and armed guard (board up)
• Environmental survey(s)
• Asbestos and lead Abatement
• Textiles restoration, electronic restoration, furniture restoration, total loss inventory (Xact Contents)
• Applied structural drying
• Complex rebuilds
You may not want all of these activities rolled up into one document, and we get that. All carriers are different and one thing is for sure, things are always changing. KIC Restoration remains sensitive to those ever changing needs of individual adjusters. We are flexible and we are known for building customized solutions that fit the needs of a given carrier. We believe that very few restoration contractors remain equipped to offer the same degree of flexibility while maintaining the size and resources required to successfully spearhead a large loss from start-to-finish.
We work from the bottom up, when we get a project directly from an insurance carrier; we are getting that assignment directly from an internal/external adjuster that we have established a relationship over the years. We have built a viable business on the fact that we submit consistent, peer reviewed estimates that are fair and remain in accord with industry standards. To take it a step further, we maintain a living document that outlines the preferences associated with each individual major carrier. Reducing cycle time is supremely important to us; this is championed by the establishment of our special interest group, Xactimate Actionable Insights. The restoration industry is too fragmented and this can be overwhelming for both clients and carriers when deciding who the best fit for a given project is. One thing you can count on is that we only take on a project when and where we believe we are the best possible fit— this is evidenced by our ability to maintain an unprecedented five star rating on Yelp, Facebook, Google+ and Angies list. If a project is out of our core competency or we are running at full capacity due to other commitments we have made to other clients, then we will take a pass on that project. Although this is always a painful decision to make as a small business, we feel the ability to turn down a project remains pinnacle to our slow and steady growth plan and overarching brand promise.
Give us a shot– challenge us. Tee up a small project that you know your recently underperforming preferred contractor doesn’t want anyhow (they are getting a bit spoiled anyway). Explain to us what an ideal collaborative claim process looks like and prepare to have your socks knocked off.